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Troubleshooting

OAuth Connection Expired or Disconnected

Social platforms periodically invalidate OAuth tokens (e.g. LinkedIn tokens expire after 60 days).

  • Go to Settings → Connections in the dashboard.
  • Locate the disconnected account and click Reconnect.
  • Re-authorize the application permissions.

Post Failed in Content Queue

If a post fails with a publishing error:

  1. Check the character count (X posts must be ≤ 280 characters per segment).
  2. Ensure media attachments meet platform limits (e.g. images under 5MB).
  3. Verify your platform account has not been rate-limited or temporarily flagged by the social network.

CLI Token Authentication Errors

If aicmo commands report Unauthorized or expired credentials:

  • Run aicmo logout followed by aicmo login.
  • Complete the device activation flow at aicmohq.com/activate.

Webhook Delay for Credit Updates

Credit top-ups and subscription updates are processed via Dodo Payments webhooks. Under high network traffic, webhook delivery may take up to 60 seconds to reflect in your dashboard.