Shravan — AI Social Listening Agent
Shravan is your listening agent. It monitors what people and AI answer engines say about your brand, your competitors, and your category, then distills it into a weekly brief.
What it does
Shravan tracks mentions and keywords across connected platforms, classifies sentiment, and watches whether AI engines cite you or your rivals for buyer queries. Instead of a firehose, you get a digest: what was said, how sentiment moved, and the specific conversations worth a response.
End-to-end tasks
Track brand and competitor mentions
- Trigger: Continuous, once your brand and competitor names are configured.
- Steps: Shravan monitors connected platforms and tracked keywords for mentions, quotes, and comparisons.
- Output: A mention feed classified by sentiment and topic.
Detect sentiment shifts early
- Trigger: Volume or tone changes on tracked topics.
- Steps: Shravan aggregates mention sentiment over time and flags sudden negative spikes or emerging praise.
- Output: Alerts in your digest when perception moves, before it becomes a support or PR problem.
Watch AI-engine citations
- Trigger: Scheduled GEO checks alongside Ved’s scans.
- Steps: Shravan records which brands AI answer engines name for your category queries and tracks changes week over week.
- Output: A citation trend line: where you gained or lost ground to competitors.
Hand off conversations worth answering
- Trigger: A mention that deserves a response (question, complaint, competitor comparison).
- Steps: Shravan flags it with context and routes it to Mitra for a reply draft.
- Output: A prioritized response list in your weekly digest and Agents Feed.
Inputs / connections
- Brand name, competitor names, tracked keywords (Settings)
- Connected social platforms
- GEO scan results shared with Ved
Credits
Listening runs are covered by the weekly report cost: 10 credits (weekly_report) per digest. GEO citation checks share Ved’s geo_scan budget.